Restart the Xchange Agent

Follow these steps when App Xchange Support prompts you to restart the Xchange Agent.

If a cloud service hosts your server, a support assistant from that service must complete these steps for you. If you host your server on-premise, you must be an administrator to complete these steps.

1. In the server where the Xchange Agent is installed, run the Task Manager.

2. Select the Services tab.

3. Highlight the service named either Int.Serv.Core.ConnectorService or Ryvit Connector.

4. Select Restart.

5. Highlight the service named either Int.Serv.Core.ConnectorService.Monitor or Ryvit Monitor.

6. Select Restart.

7. Inform your App Xchange Customer Success Manager that the Xchange Agent has restarted.