Add or Edit Flow Steps

Flow steps define specific functions that accomplish a variety of tasks. Steps carry out the actual work of a flow, and there are a variety of different types of flow steps. For more information, see Flow Steps.

Once you’ve added a flow, you can start adding steps. You can also copy a flow step that already exists.

1. 1. Open your flow.

   2. If you haven’t added any flow steps yet, select Add Steps. If you're editing a step, select the step to edit.

3. In the Edit Step window (also called step drawer), enter or change the Name for the step and select a step Type. The step Id field automatically generates based on the name you enter. 

4.  Enter or edit the information in other fields that display based on the type of flow selected. 

5. When all information has been entered, select Save.

6. To add another step, select the Plus sign where you want the step to be inserted. You can add steps before or after existing steps, or at the same level or nested under existing steps. Only certain types of flows allow nesting steps.

Copy a Flow Step

If there's a flow step that already exists that is similar to the one you are creating, you can copy that flow step and paste it into this one using the icons at the top of the Edit Step window. Once it's pasted, you can make changes to the fields. Copying a parent step also copies the children. You may have to change the step Ids of the copied steps.

You can also copy a flow step URL to send to another user with access to your workspace.

Deploy the Flow

Once the flow is ready, you can test it on staging before promoting it to main.

1. Select Save and Deploy to Staging, or select the arrow and Save Draft Version to add the new step to your flow.

2. Repeat to add as many flow steps as needed for your flow.

3. Select Deploy to Staging to make your flow accessible to other customer workspaces.

4. When you're finished with your flow and verified it runs, select Promote to Main to start using the flow in the main environment. 

   • The Promote to Main message displays, listing all workspaces that registered your flow and will be affected by promoting it to main.

5. Select OK.

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